For DigitalBar 2022, you will see:
Register your interest for the updated DigitalBar here - digital-bar.co.uk - and a member of the DigitalBar team will be in touch.
Get a Full Quote Online
Change Policy Details Online
Register a Claim Online
Renew Policy Straight-through
Chatbots, Webchat and Messaging Apps
Large insurance brands, retail partners, banks and insurtechs are assessed across the full policy lifecycle. 19 digital capabilities are scored from Q&B through to Claim, plus IoT devices and messaging integration.
Explore Home| 1 | Locket | 74% |
| 2 | Aviva | 66% |
| 3 | Admiral | 60% |
| 4 | esure | 52% |
| 4 | Swiftcover | 52% |
Over 50 Car Insurance brands have their digital capabilities assessed in the DigitalBar rankings. Insurers, Car Manufacturers, Banks, Retail Partners and Insurtechs are scored across 19 digital capabilities.
Explore Car| 1 | AXA | 62% |
| 2 | Aviva | 60% |
| 3 | Quote Me Happy | 59% |
| 4 | 1st Central | 57% |
| 4 | Swiftcover | 57% |
Over 30 Pet Insurers (Dog and Cat) analysed across 18 different aspects of the customer journey, from Quote through MTAs, Renewals and Claims to customer engagement.
Explore Pet| 1 | ManyPets | 84% |
| 2 | Waggel | 68% |
| 3 | Everypaw | 67% |
| 4 | Animal Friends | 56% |
| 5 | Pet Protect | 53% |
Check out 40 leading Travel insurance brands offering single and annual multi-trip cover. Who's offering a digital experience beyond Quote & Buy?
Explore Travel| 1 | Saga | 63% |
| 2 | Tripsure | 57% |
| 3 | Insurance Republic | 55% |
| 4 | CoverForYou | 53% |
| 5 | Annualtravel | 50% |
We cover the Specialist Cycle Insurance brands, which are analysed across the full customer digital journey, covering over 20 different criteria to understand digital capability.
Explore Cycle| 1 | Laka | 78% |
| 2 | Sundays | 77% |
| 3 | Yellow Jersey | 60% |
| 4 | Wiggle | 58% |
| 5 | Bikmo | 57% |
Leading brands focussing on insuring the technology we use everyday, covering mobiles, laptops and other gadgets. Digital tech = digital insurance?
Explore Gadget| 1 | Post Office | 64% |
| 2 | CoverCloud | 56% |
| 3 | Protect Your Bubble | 54% |
| 4 | Gadget Cover | 52% |
| 4 | Switched On | 52% |
For an hour, a day or longer, these insurers specialise in providing Short-term Car Insurance, many of them are new insurers to the market with digital-first propositions challenging existing capabilities from established insurers.
Short-term Car| 1 | By Miles | 62% |
| 2 | Cuvva | 50% |
| 3 | Flow | 48% |
| 4 | Safely Insured | 44% |
| 5 | Marmalade | 43% |
Insurance brands focussing their product offerings on the growing Renters insurance market. Products designed with flexibility and digital focus front and centre are scored across over 15 key capabilities.
Explore Renters| 1 | Urban Jungle | 65% |
| 2 | SO-SURE | 60% |
| 3 | Halifax | 53% |
| 4 | GetSafe | 52% |
| 5 | Aviva | 47% |
Welcome to the 2021 DigitalBar scores. Altus has reported on Insurers' digital experience for the past 6 years, and we have seen many changes and improvements. This year, our scoring has evolved to reflect a move towards Data Enrichment and Connected Technology to enhance customer digital experience. Look forward to your feedback.Mark McDonald Head of Insurtech Strategy, Altus
